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Protocolzone Protocolzone

Product engineering · Data & AI · 24×7 operations

We build and run our own platforms.
We build yours to the same standard.

Protocolzone develops custom software platforms, integrates business systems, and implements AI and automation into operational workflows. We work with your team from planning and engineering through launch and ongoing operation.

Bring a business goal, a platform idea or an existing system. A technical specification is optional.

Our products

Products we build and operate.

Ashva, AnkEDGE and AmshPOS put our engineering into daily operation. The same experience goes into the platforms we build for clients.

Services

Three ways we engage — usually all three.

Most engagements start with a data problem, a platform build, or an existing system that needs to make smarter decisions — and end with us running the result. That continuity is the point: the team that built it is the team on call.

01

Platform to Platform

Custom platform development & modernisation

Build a new platform, connect it to your business, or modernise the system you already run. Customer applications, operational consoles, APIs and automation, with a team that stays through launch and operation.

  • Custom platforms
  • API & integration
  • Workflow automation
  • AI modernisation
02

Data to Data

Data engineering & AI implementation

Turn disconnected feeds into usable data and put models into the workflow: forecasting, computer vision, text classification and decision support, with monitoring and a path for human review.

  • Data pipelines
  • Forecasting & models
  • Computer vision & NLP
  • Data governance
03

24×7 Operations Desk

Monitoring, incident response & release support

Our engineers operate production systems across cloud-native, hybrid and legacy estates. Agreed shift coverage, runbooks and escalation paths keep responsibility clear when an incident occurs.

  • 24×7 monitoring
  • Incident response
  • Release management
  • Continuous improvement

AI, automation and modernisation

The system keeps running. The decisions get better.

Forecasting prices, identifying animals from video, and classifying civic feedback are different problems. Our delivered work connects models to the data, interfaces and people who act on their output.

Your technology partner

One team from the first release to the next.

Our own platforms keep changing after launch. We bring the same continuity to client work: architecture, implementation, integrations and the operational knowledge needed to improve the result.

  1. 01

    Define the next release

    For a new platform, agree the users, workflows, interfaces and first useful release. For an existing system, review the constraints and plan changes around the business already using it.

  2. 02

    Build and integrate

    Make the platform work with its data sources and partner systems. Review working software, test failure paths and prepare a repeatable release process.

  3. 03

    Operate and improve

    Agree monitoring, escalation and support before launch. Use operational feedback to prioritise improvements, with the build team available to work on the underlying system.

Engineering in practice

The details change with the domain.

Explore the routing, data and operational constraints behind the platforms we build, and the applications of that experience.

Tote / pari-mutuel

Every bet is
a routing decision.

Bypass it to a tote host and you earn commission with nothing at risk. Retain it and you keep the full margin and the full liability. That choice has to be made per bet, in the moment, against a stake limit and a liability position that are both already moving.

We built and operate a multi-tenant tote and fixed-odds betting platform. A rules engine routes each bet to an external tote host, to a fixed-odds operator, into in-house risk, or splits it — across win, place, exotic and multi-leg pools, with scratchings propagating mid-market.

Per-bet routing decision between bypass and risk retention An incoming bet enters a rules engine that evaluates stake size, remaining liability headroom and customer profile. The engine routes the bet to an external tote host, to a fixed-odds host, retains the risk in-house, or shares it. Bypassing earns commission and carries no outcome risk; retaining earns the full margin but exposes the book to the full payout if the selection wins. INCOMING BET $250 @ 7.50 exotic, multi-leg ROUTING RULES stake > limit liability headroom customer profile Tote host SELECTED Fixed-odds host Retain in-house Share bypassed → +$15 commission, $0 at risk if retained → $1,625 liability on a win

Bet → routing rules → bypass, retain, or share the risk

What we work on

  • Tote / pari-mutuel
  • Per-bet routing
  • Fixed-odds pricing
  • Same-race multi
  • Algorithmic trading
  • Strategy backtesting
  • Market data processing
  • Exposure & position analytics
  • ML in production
  • Predictive modelling
  • Computer vision
  • Event streaming
  • Feed normalisation
  • Smart POS
  • Order tracking & inventory
  • Waste & markdown optimisation
  • Multi-tenant tenancy
  • Real-time risk
  • ADW wallets
  • Cloud cost optimisation
  • Legacy migration

Why operators use us

Coverage that lines up with your peak, wherever it is.

We serve clients globally, 24×7, from Ahmedabad. The sharpest example is Australian racing: our operations coverage includes Saturday metro meetings and the spring carnival, when an incident costs the most and local teams are hardest to staff.

We don't have an Australian office. What we have is delivery history in the market, familiarity with the regulatory shape of it, and engineers on shift when your traffic peaks. Platform development and AI implementation for Australian teams →

  • The build team runs it

    No handover to a separate managed-services vendor who has never seen the code. The people who wrote the settlement logic are the people paged when it misbehaves.

  • Tenancy designed around your platform

    Operating Ashva taught us where tenant isolation has to hold: data access, background jobs, configuration and reporting. We plan those boundaries with you before building.

  • Regulatory work treated as engineering

    Certification and jurisdictional rules are requirements with test cases, not paperwork bolted on before launch.

Tell us what you want to build or improve.

A new platform, an integration, a workflow to automate or a system that needs better decisions. Tell us the goal and the constraints you know. We will work through the next step with you.